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What To Do When Your Windshield Cracks

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Having your windshield crack can certainly be frustrating, and in some cases, it can be scary. This is not an uncommon occurrence. It can happen when you're just driving along and a rock flies up to hit the windshield. It can also happen when it's cold and your windshield heats up too quickly. Regardless of the cause of the crack, it's important that you know what to do when your windshield cracks. Here are a few key steps to follow.

Assess whether it's safe to keep driving.

You should never drive a car with a cracked windshield a very long distance. There is always a chance the crack could spread and make it hard or impossible for you to see well through the windshield. That being said, there are times when it's okay to drive the car a few miles home or to your destination. If the crack is not in your field of vision from the driver's seat, then it's generally safe to keep driving until you get where you need to go. But if the crack is in your line of vision, park the car and make plans to have it repaired on the spot.

Call your car insurance company.

Many insurance policies cover auto glass. And auto glass coverage does not always come with a deductible, so there's a fairly good chance you can get this repaired without having to pay a dime out of pocket. Tell the insurance agent how your windshield broke and where the crack is located. They may recommend one of three approaches:

  • They may give you a list of auto glass repair companies that they'll pay directly to do the work for you.
  • They may tell you to go get the work done at a shop of your choice, and they'll send you a check in reimbursement.
  • They may send you a certain amount of cash and leave it up to you to have the repairs made.

Call the auto glass company.

Once you know how your insurance company handles this sort of claim, call an auto glass company. Most now offer mobile services. In other words, they'll come to your home or place of work to repair the car while you wait. This is a lot more convenient than having to drive a car to their shop.

Now you know what to do if your windshield ever breaks. It's not a fun situation to be in, but it's fairly easy to handle.

For additional information, contact an auto glass service in your area.